Internship Details
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Internship Description
Job Description:
- Provide a friendly, welcoming and efficient service to all hotel guests, in line with the hotel's vision and values on customer satisfaction.
- Ensure that guests experience maximum comfort and satisfaction at the hotel without any hitches.
- One needs to be very pleasant and hold ensure that they are able to resolve all issues related to customer and logistics.
- Analyzing customer feedback and providing strategic direction to continuously improve overall rating
- Coordinate with departments like Security and housekeeping, to ensure standards.
- To build a good rapport with guests and resolve any complains/issues.
- To be responsible for accurate and efficient accounts and guest billing process.
- To undertake general office duties including correspondence, emails, filing, etc.
- Act as a one-point contact to the guest
- To deal with the guest request.
- To ensure a comfortable and pleasant stay
The intern will learn:
- Make a Genuine Positive Global Impact.
- Develop Some Real World Perspective.
- Live the Life of a Celebrity.
- Understand World Culture.
- Embark on a Culinary Adventure.
- Build a Global Network of Contacts.
- Make Yourself More Employable.
- Improve Your Leadership Abilities Through an Exchange.
- Accompany teachers in the classroom,
- Preparing guided topics with the teacher, cultural activity
Internship Start date: 1 Jul 2019
Duration: 26 weeks
Internship Requirements
- Relationship Management
- Client Serving
- Team Management
