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Guest Relations Executive - Internship

AIESEC Minya
Jalandhar, India
Posted 5 years ago
1 open position
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Internship Details

Experience Needed:
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Internship Description

Job Description:

  • The primary purpose of the position is to maintain excellent customer service, to ensure guest satisfaction and a future return.
  • As front-line employees, the Hostess is the director of first impressions.
  • Hostess should provide prompt, courteous, friendly and professional service to all Canad Inns and Bistro guests at all times.
  • Hostess is responsible for maintaining superior quality service for guests.
  • The Hostess will adhere to all rules and guidelines as set to all department employees.

The intern will learn:

  • Sign in on the department time sheet and check the bulletin board for any special preparations of the day;
  • Review schedule to ensure that all employees scheduled are ready and able to work and are signed in
  • Check reservation book to ensure any special preparations needed are noted and all tasks have been c
  • Answer phone calls and handle guest inquiries, take reservations as per restaurant policy and proceed

Application Deadline:

Internship Start date: 1 May 2019

Duration: 26 Weeks

Internship Requirements

Backgrounds

  • Tourism & Hotel Management

Skills

  • Time Management
  • Client Servicing

Languages

  • English

Study Levels

  • Bachelor
  • Masters

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