[Hospitality] Guest Relations Executive - Internship

Job Description:

• Participates in the development and implementation of strategies for Front Office, Back Office, Restaurant, etc.
• The hotel shall provide meals during shifts.
• Directs all aspects of the guest relations function to achieve the highest possible guest satisfaction to current and future VIPs.
• Interacts with guests and individuals outside the hotel including, but not limited to, current and potential clients, competitors and other members of the local community. Internship can be for 6 months too.

The intern will learn:

• Remain calm and empathetic to the guest problem.
• Plan and Coordinate hotel housing activities by working closely with Sales, Catering
• Ensure seamless transitions between shifts.
• To attend and/or conduct meetings as and when required.
• Handle all emergencies and guest relations

Application Deadline:

Internship Start date: 1 Jun 2019

Duration: 26 Weeks