Internship Details
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Internship Description
Job Description:
- Answer the phone at the front desk to respond to current and prospective guests’ needs
- Book reservations for individuals, families and groups as required
- Greet walk-in guests and guests with reservations when they arrive at the front desk
- Schedule special services, such as spa treatments, when guests inquire
- Refer guests to local amenities and venues
- Communicate guests’ requests and complaints to the appropriate department
The intern will learn:
- Register and rooms all arrivals according to established procedures
- Maintains intimate knowledge of departmental standards and procedures
- Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation
Application Deadline: 15-01-2019
Internship Start date: 20-1-2019
Duration: Six Month
Internship Requirements
- Command of German Language is a must.
- Customer-oriented mindset.
- Knowledge of MS Office (especially Excel and Word).
- Great interpersonal and communication skills.