Import Coordinator

Job Description:

• Awareness of international regulations & documentation requirements in order to process shipments
• Handle the daily operations of the import department
• Communicate any delays in shipment to the respective clients through phone calls and emails
• Provide excellent customer service to all internal and external customers
• Cargo tracking of import ocean/air shipments to ensure timely delivery.
• Notify freight forwarder and vendor of missing or incorrect shipping documentation and follow up until receipt and/or resolution is reached.
• Communicate shipping instructions, vessel and flight schedules with the Freight Forwarder
• Manage import ocean/air and truck shipments
• Prepare documents related to cargo shipping
• Determine the best routing/mode of transport.
• Daily tracking & tracing on all shipments/modes arranged for pick-up and delivery of goods to respective locations
• Assemble details (document requirements, routing instructions, tariff codes, etc.) for first sale orders and furnish to vendors.
• Review final documents.
• Monitor shipments and Customs clearance.
• Resolve shipment issues, and possess the ability to determine when to elevate to management for resolution.
• Maintain Import document files.
• Perform Administrative tasks: copying, filing, faxing, scanning.
• Perform other required duties.

The intern will learn:

• The International regulations & documentation to process shipments.
• To track all kinds of shipments.

Application Deadline: Mid-January

Internship Start date: Once accepted

Duration : 2~3 months.