Support Engineer (Intern)

IT Pillars - Nasr City, Cairo

137
Applicants for
3 open positions
131
Seen
23
Shortlisted
58
Rejected
Experience Needed:
Less than 1 year
Career Level:
Entry Level
Job Type:
Internship
Salary:
2,000 to 2,500 EGP per month
Languages:
English
Vacancies:
3 open positions
About the Internship

Job Description:

  • Support tickets coordination and follow up
  • Log support tickets and track status with different team members
  • Support customers and company engineers by providing troubleshooting/knowledge transfer
  • Assist clients with installation, configuration, upgrade and resolving issues remotely for company software solutions

The intern will learn:

  • Using ticketing system to manage support operations
  • ITSM products installation and configuration

Internship Start date: 01/06/2018

Duration: 1 Month (ends with full-time job offer if candidate meets requirements)

Internship Requirements
  • Fluent English
  • Good analytical and problem solving skills.
  • Principles of windows, office, network.
About this Company

IT Pillars provides technology solutions and professional services to many businesses in Gulf and we have back office in Egypt. We strive to be a total technology solutions provider for all of our clients, large and small. IT Pillars started as a software development company,... (More)

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2018 Internship & Summer Training in Egypt
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