Following the release of the new labor law for the private sector in 2025, employee rights regarding holidays have become clearer and more organized. The law not only maintained basic leave entitlements but also added new types of leave, defining the conditions for obtaining them and the regulations for their use. In this article, we […]
Leave in The New Egyptian Labor Law: What Has Changed? Read More »
Whether you’re an employee seeking to understand your rights or an employer looking to stay compliant, understanding the working hours in the new Egyptian Labor Law is essential. The 2025 law resolves much of the previous confusion and establishes clear rules regarding working hours, breaks, leave, and overtime. This article encapsulates the key facts everyone
Working Hours in the New Egyptian Labor Law: A Quick Guide for Employees and Employers Read More »
Are you wondering what Customer Service is and what it entails? Perhaps you’ve pondered, “Would I be good at this?” after seeing a job posting. This guide will take you through the fundamentals, regardless of whether you’re merely interested in sales, are a recent graduate, or are considering a different career path. What is Customer
What Is Customer Service? Discover Roles, Skills, and Career Paths in Egypt Read More »
Thinking about starting in customer service? That’s awesome! It’s a fantastic way to learn people skills, get work experience, and begin your career journey. But first, you need to rock that interview. This guide covers the most popular customer service interview questions and shows you how to answer them confidently. What to Expect During a
Customer Service Interview Questions: How to Prepare and Impress Read More »
When searching for entry-level positions in Egypt, particularly in industries like banking, e-commerce, or telecom, you’ll frequently come across two typical positions: customer service and telesales. This post explains the main distinctions between Telesales vs Customer Service, assists you in determining which one best fits your personality and skill set, and provides information on where
Telesales vs Customer Service: What’s the Right Fit for You? Read More »
