Job Details
Skills And Tools:
Job Description
Operational Management: Oversee daily operations of all compound facilities (landscaping, swimming pools, clubhouses, roads, and gates).
Maintenance Management: Develop and execute preventive and corrective maintenance plans (electrical, plumbing, elevators, fire systems, etc.) and ensure prompt resolution of resident maintenance requests.
Security & Safety: Supervise security and guarding personnel, ensuring strict compliance with security protocols, CCTV monitoring, and emergency procedures.
Cleaning & Landscaping: Monitor third-party cleaning and landscaping contractors to maintain the aesthetic and pristine appearance of the compound.
Customer Service (Residents): Handle resident inquiries, feedback, and complaints professionally and efficiently, fostering a strong community relationship.
Financial & Administrative Management: Assist in preparing the operational budget, oversee maintenance fee collections, and manage contracts with suppliers and maintenance vendors.
Regulatory Compliance: Ensure the compound complies with all local laws, regulations, environmental standards, and occupational health and safety guidelines
Job Requirements
Education & Background: Bachelor’s degree in Business Administration, Engineering, or a related field. A military, law enforcement, or heavy security management background is strongly preferred.
Experience: Minimum of 5 to 8 years of experience in managing residential compounds, gated communities, or large-scale properties, with demonstrated leadership in high-security environments.
Skills & Competencies:
Exceptional leadership, discipline, and team-management skills (supervising security, cleaning, and maintenance teams).
Outstanding crisis management, risk assessment, and conflict resolution abilities.
Strong negotiation skills and experience in managing vendor and contractor contracts.
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