Job Details
Skills And Tools:
Job Description
Location: Remote – Work From Home
Employment: Full-time
Compensation: Salary + commissions
About the Role
We are looking for a persistent and professional Debt Collection Officer to assist with the recovery of outstanding B2B invoices. You will communicate with customers, follow up on overdue payments, and work toward achieving successful collections.
Responsibilities
Contact customers with overdue invoices
Make calls, send WhatsApp messages, and emails
Follow up regularly until payment is received
Negotiate payment arrangements where appropriate
Maintain detailed records of collection activities
Escalate difficult cases to management
Meet monthly collection targets
Communicate professionally while remaining firm
Job Requirements
Fluent in both Arabic and English — mandatory
Confident and persistent personality
Comfortable making frequent calls
Strong negotiation and follow-up skills
Good attention to detail
Previous debt collection, telesales, or customer service experience is preferred
Reliable internet connection and a suitable work-from-home environment
