Our company is located in the USA and we are a dynamic and rapidly expanding organization committed to delivering excellence in the logistics service industry. We are seeking a highly motivated and detail-oriented professional to join our team as a Dispatch Team Lead within our Dispatching Department. This role is crucial in our operations, involving close collaboration with the dispatch team to ensure efficient and effective coordination of resources to meet our clients' needs.

roadheroestowing.com

NOTE: We DO NOT move forward with candidates that skip the voice recording questions.

Position Overview:

This position is FULLY remote!

As a Dispatch Team Lead, you will work closely with the dispatch team to ensure that all tasks are performed efficiently and effectively. Your responsibilities will include overseeing the dispatching process, optimizing routes, monitoring field activities, collaborating with operational managers, tracking key performance indicators, maintaining accurate records, and providing excellent customer service.

Key Responsibilities:

Collaborate closely with the dispatch team to efficiently dispatch personnel and resources to meet customer demands and operational requirements.
Work with the team to optimize routes, minimize travel time, and reduce fuel costs while maximizing productivity.
Provide real-time support to the dispatch team to ensure smooth operations in the field.
Collaborate with operational managers to develop and implement strategies for continuous improvement in dispatch operations.
Track and report key performance indicators related to dispatch operations, providing insights for improvement.
Ensure accurate record-keeping of all service calls, dispatch details, and customer information in our computerized system or logbook.
Provide excellent customer service by addressing customer inquiries, concerns, and complaints professionally and empathetically.

Team Dispatcher Call Reciever Jobs in Egypt .css-uzlk74{font-size:14px;font-weight:400;font-style:normal;letter-spacing:-0.35px;line-height:22px;margin-left:8px;}1 Jobs found

.css-o171kl{-webkit-text-decoration:none;text-decoration:none;color:inherit;}Operations Team Leader

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Team Dispatcher Call Reciever Jobs in Egypt 1 Jobs found

Operations Team Leader