* Managing Company Profile, handling hierarchy, Process enhancement, and KPIs
* Host and Moderate Training plans for the team, Data analysis for yearly results
* Design and implemented a risk management system to identify and mitigate
potential risks.
* Establish relationships with key stakeholders for growth opportunities and
successful partnerships.
*Performing statistical analyses to gather data for operational and forecast team
needs.
* Optimizing customer experience by delivering superior services and effectively
troubleshooting issues.
* Cultivating positive relationships with vendors to deliver timely and cost-effective
supply of services and materials.
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* Keeping documentation and records accurate and up-to-date with the latest data to prevent errors in processing or delivery.
* Offer expertise in inventory management and current stock levels to internal
teams and customers to facilitate accuracy and product availability.
* Redesigned warehouse layout to accommodate new equipment, maximize space
utilization, and optimize processes.
* Coordinating with vendors to verify the timely delivery of materials and supplies,
avoiding delays.
* Plan and supervising shipments from production to end-user and scheduled
daily and weekly routes.
* Resolving shipping discrepancies by coordinating customer and courier
communications.
* Coordinating driver dispatch to accomplish daily delivery requirements.
* Oversee demand planning, purchasing, and logistics.
* Addressed problems with accounting, billing, and service delivery to maintain and
enhance client satisfaction.
* Build and strengthened long-lasting client relationships based on accurate price
quotes and customer-centric terms. achieving a 20% increase in revenue and profitability.
- Coordinate with the fulfillment center to ensure timely and accurate shipment of goods, achieving an
80% success rate for a large-scale sale and global shipping operations.
- Oversee month-end close for eCommerce channels by working closely with operations and finance
on billing accruals, inventory reconciliation, and management reporting, creating clear and accurate
financial reports with Excel and analysis results
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