Job Details
Skills And Tools:
Job Description
- Ensure internet performance is acting well.
- Install, modify, and repair computer hardware and software.
-Healthy check of printer devices, attendance machines, IP CAM, and any related network devices.
-Resolve technical problems with LAN and WAN with ISP.
-Install & fix issues related to computer peripherals for users.
-Resolve issues related to computer systems, software, and hardware.
-Respond to queries on-site or remotely.
-Respond to the ticketing system within the defined SLA.
-Resolve problems by running diagnostic programs.
-Identify and escalate situations requiring urgent attention.
Job Requirements
• Bachelor’s degree in computer science or information system
• 2-4 years of experience
• Ability to troubleshoot complex hardware and software issues
• Strong knowledge of Windows operating systems.
• Proficient in troubleshooting hardware, software, and network issues.
• Excellent communication skills.
• Excellent command of both written & spoken English.
