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Job Description
- Define configuration specifications and business analysis requirements.
- Perform quality assurance.
- Define reporting and alerting requirements.
- Own and develop relationship with partners, working with them to optimize and enhance our integration.
- Help design, document and maintain system processes.
- Report on common sources of technical issues or questions and make recommendations to product team.
- Communicate key insights and findings to product team.
- Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.
Job Requirements
- Banking experience as a business analyst is a must.
- Previous experience in Business / Systems Analysis or Quality Assurance.
- A degree in IT / Computer Science.
- Proven experience in eliciting requirements and testing.
- Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools.
- Solid experience in writing SQL queries.
- Basic knowledge in generating process documentation.
- Strong written and verbal communication skills including technical writing skills.
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