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Customer Support Representative

Mico World Limited
Maadi, Cairo

Customer Support Representative

Maadi, CairoPosted 25 days ago
1 open position
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Job Details

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Job Description

Assist users in navigating our platform and addressing their inquiries promptly. - Build and maintain positive relationships with users, ensuring their satisfaction and loyalty. - Establish effective communication channels to facilitate user-platform interaction. - Handle user issues and provide timely and accurate resolutions. - Proactively gather user feedback and communicate updates or new features to users. - Manage VIP customers, offering personalized attention and support.

Job Requirements

Customer Service expereince from 6 months to 1 year. - Graduates only are welcome to apply. - Experience in ensuring customer satisfaction and creating positive customer experiences. - Strong communication and interpersonal skills. - Ability to handle customer inquiries and resolve issues. - Problem-solving and troubleshooting abilities. - Excellent time management and organizational skills. - Ability to work well in a team. - Very good up to Excellent English level.

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