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Job Description
- Instructs and trains users on use of ERP solution.
- Great understanding of business and operational processes including Accounting, Sales/purchase, human resources, payroll and point of sale.
- Implementation of product roadmap and development projects.
- Gap analysis for the company's requirements and technical specifications.
- Prepare all business-related documentation, solution documents, etc.
- Prioritize business team requirements and technical specifications.
- Identify problems and recommend solutions/ Search for existing or ready solutions or plugins.
- Communicate the requirements to the development team, and perform sanity testing for developed solutions.
- Troubleshoot and respond to system requests by providing detailed resolutions to supported customers within the pre-determined time frame of the contracted service level agreement.
- Deliver and implement solutions, including Reports and dashboards creation and deployment.
- Develop scripts for data merging and migration/ importing data.
- Document all technical processes, requirements, flows, and diagrams.
- Writes reports, documents, and presents analyses, project status, risks, and issues.
Job Requirements
- Bachelor's degree in Business Administration, IS/IT, or Computer Science
- Good knowledge of business processes & accounting
- Previous experience in ERP implementation
- Quick and autonomous learner
- Excellent communication skills
- Affinity with the IT world
- Between 3 and 5 years of experience
- Excellent planning and communication skills
- Ability to learn fast and execute accordingly
- An affinity with the IT world, you understand what an ERP is and what open source is
- Fluent in English
