Call Center Agent ( English Acco...
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Smart Village, GizaCall Center Agent ( English Account )
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Smart Village, GizaPosted 26 days ago39Applicants for5 open positions
- 39Viewed
- 13In Consideration
- 26Not Selected
Job Details
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Job Description
- Manage large amounts of inbound and outbound calls in a timely manner.
- Follow communication “scripts” when handling different topics.
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.
- Seize opportunities to upsell products when they arise.
- Build sustainable relationships and engage customers by taking the extra mile.
- Keep records of all conversations in our call center database in a comprehensible way.
Job Requirements
- Tele-sales Background
- Negotiation Skills.
- Excellent In English Write And Speak
- 2 Days Off – Shift 8 Hours
