Job Details
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Job Description
Job Responsibilities:
- Using candidate databases to match the right person to the client's vacancy
- Managing the pool and keeping positive contact with candidates
- Receiving and reviewing applications, managing interviews, and tests, and creating a shortlist of candidates
- Conduct end-to-end recruitment process and registration.
- Conduct phone, online, headhunt, and in-person interviews.
- Briefing the candidate about the responsibilities, salary, and benefits of the job in question
- Organizing interviews for candidates as requested
- Informing candidates about the results of their interviews
- Working towards and exceeding targets
- Provide suggestions and solutions to increase recruitment capacity, based on candidate feedback
- Complete and update recruitment tools/database with candidate statuses
- Provide the accepted candidate with an appropriate job offer and request all hiring document
Job Requirements
Qualifications:
- Customer Support Industry experience is a must
- A college degree in Human Resources Management or a relevant field is preferred
- Advanced level of Spanish (at least C1), both verbal and written
- Excellent English, both spoken and written. (B2) is a must
- Relevant proven experience for one year is a plus
Skills & Knowledge:
- Strong understanding of computer basics (Windows, Excel, Word, PowerPoint, Outlook, and Internet)
- People-oriented
- High level of self-motivation
- Strong communication skills
- Strong customer and service orientation