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Customer Care Consultant

Cellogique
Nasr City, Cairo
Posted 10 years ago
118Applicants for2 open positions
  • 83Viewed
  • 21In Consideration
  • 51Not Selected
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Job Details

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Job Description

We are seeking a professional, energetic, and friendly Customer Care Consultant. Excellent communication and computer skills, flexibility, outgoing personality, and the desire to work as a team player are keys to the success of this position. Due to the nature of the position, female applicants only are welcome to apply.

  • Provide excellent service to clients by answering phone calls, setting appointments, greeting clients upon arrival.
  • Answer questions on products and services thoroughly and instill a sense of confidence to patients in the products and services range.
  • Build relationships with patients by interacting with them over the phone and in person, in a friendly and welcoming manner.
  • Ensure clients are clear on selected products use and correct application methods.
  • Willingness to take client needs seriously, and to offer assistance and support wherever possible.
  • Management of the front desk, and waiting area with a friendly, service-oriented attitude.
  • Maintain a professional and organized front desk area (along with the other sales associates).
  • Supervise staff members in maintaining a clean and organized clinic.
  • Assist in administrative tasks

Job Requirements

  • Customer service and sales experience are preferred.
  • Must exhibit a professional telephone etiquette.
  • Demonstrates good computer literacy, including the use of Microsoft Office and the ability to interact with CRM software.
  • Ideal candidate should be extremely reliable with high degree of integrity
  • Able to work independently/unsupervised as well as in a team environment
  • Possess sound judgment skills
  • Demonstrate excellent interpersonal/communications skills

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