Technical Support Agent ( Suez Based)

• Training the end users on the services/applications
• Deploy new services/applications
• Providing onsite support to end users
• Perform any job-related task or command assigned by direct manager/ supervisor
• Handling clients relations and understanding clients’ needs
• Setting up forms and questionnaires for clients subscriptions.
• Assisting clients in filling technical forms and questionnaires

Qualifications:

• Minimum Bachelor Degree Required, Information Technology/Accounting Degree is preferred 
• Strong Computer Skills is a must 
• Previous experience in ATM/POS or e-payments is preferred. 
• Must be a resident of Suez