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Relationship Manager

Forasna
Maadi, Cairo
Posted 7 years ago
192Applicants for1 open position
  • 1Viewed
  • 20In Consideration
  • 108Not Selected
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Job Details

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Job Description

We are looking to hire Relationship Managers due to the huge expansion and the demanding market
This is a role focused on client relationship building, retention and satisfaction. You'll manage a portfolio of business and be responsible for its growth and results.

Responsibilities:

  • Service and support existing and new clients.
  • Advise clients on new services and close deals.
  • Be an expert on our products and services.
  • Increase revenue and retention rate for your accounts.
  • Prepare reporting and account documentation.
  • Work directly with client decision-makers.
  • Most support / sales is done in office (email / phones) but large accounts may require on-site visits.
  • Open new leads and get new clients.

Job Requirements

  • Bachelor's degree.
  • Strong client service skills. (Love to help mentality).
  • Good English.
  • Exceptional communication skills (face-to-face, email, chat, and on the phone).
  • Previous experience in sales or customer service is a plus.
  • Previous experience with Internet services is a plus.
  • Proficiency in Microsoft Office.

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