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Receptionist

CBL Firm
Heliopolis, Cairo
Posted 7 years ago
62Applicants for1 open position
  • 11Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Monitor and listen to clients to understand inquiries and requests in order to provide accurate information about the facilities and services with prompt assistance
  • Perform basic mathematical calculations using a calculator/computer to accurately figure production time and labor time associated with any copy, print, scan or production requests
  • Follow established guidelines and procedures for receiving, documenting, organizing and mailing out client packages (i.e. parcel deliveries, messenger services, etc.)
  • Ensure accurate tracking, monitoring and recording of all charges, overtime, logs and entries throughout his/her shift
  • Answering telephone inquiries, loading/unloading parcels, delivering of parcels, copying, and faxing and guest requests
  • Work closely with the client's staff to ensure seamless day-to-day operations as the first line of contact with the client's visitors
  • Answer incoming telephone calls and direct call traffic to the proper person
  • Take accurate and complete messages for those employees who may be unavailable
  • Greet and announce visitors in a friendly and business-like manner
  • Maintain neatness and organization of reception desk and front closet areas with various administrative duties as outlined by the Site Manager

Job Requirements

  • Females only (unveiled)
  • High School Diploma or equivalent
  • College degree preferred 
  • Proficient with Microsoft Office
  • Willingness and ability to learn new skills
  • Be personable, articulate, knowledgeable and professional in presenting oneself in a professional setting
  • Ability to learn skills quickly
  • Flexibility in dealing with simultaneous projects
  • Attention to detail
  • Ability to function with a high level of patience, tact and diplomacy in handling any complaints and situations
  • Previous experience in a client service oriented field preferred
  • Minimum of 1 year professional level work experience

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