Indoors Sales Representative

London Trade Vodafone - Giza, Egypt

Applicants for
15 open positions
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Shift Based
1,500 to 1,800 EGP per month
15 open positions
About the Job

(Haram & FaisaL)

  • Greet the customer on counter with warmth, courtesy & personalized greeting
  • In low traffic periods, meet the customer at the door (acting as greeter)
  • Generating a proper queuing ticket for the customer
  • Full customer need assessment by proper probing to identify the customer's needs
  • Offering the best fit to the customer through cross sell/up sell when applicable according to the customer's type/segment
  • Fulfilling the customer need with speed & simplicity (Can do attitude)
  • Handle customers' inquiries & complains in a positive manner
  • Acting as customer's telecom advisor
  • Ensure that the customer got all the needed service before leaving the counter
  • Farewell the customer & invite him to revisit our store
  • Provide strong & updated product knowledge & competition's offers awareness
  • Supporting in maintaining the store's look & feel standards at all times
  • Full awareness & implementation of P & P
  • Accurately handle cash
  • Accurately handle inventory
  • Full awareness with all retail applications (Wincash, Siebel, Minsat, Extranet, etc...)
  • Interdepartmental communication to speed up the work's completion
  • Handling opening & end of day operation
  • Provide retail's junior staff with all needed operational support
  • Support retail outdoor activities & events when required
  • Achieve sales targets
  • Achieve revenue targets
  • Cross sell/up sell when applicable according to the customer's type/segment
  • Achieve customer experience targets
Job Requirements
  • Representable
  • Communication Skills
  • Good spoken English
About this Company

We’ve come a long way since making the first ever mobile call in the UK on 1 January 1985. Today, more than 400 million customers around the world choose us.

In 30 years, a small mobile operator in Newbury has grown into a global business and one of the most... (More)

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