IT Specialist

Ameco Medical Industries - Nasr City, Cairo

Applicants for
1 open position
Experience Needed:
3 to 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
1 open position
About the Job
  • Test and evaluate existing network systems
  • Perform regular maintenance to ensure that networks operate correctly Troubleshoot local area networks (LANs), wide area networks (WANs), and Internet systems Computer network support specialists, also called technical support specialists
  • Usually work in their organizations IT department.
  • They help IT staff analyze, troubleshoot, and evaluate computer network problems.
  • They play an important role in the daily upkeep of their organizations networks by finding solutions to problems as they occur.
  • Solving an IT problem in a timely manner is important because organizations depend on their computer systems.
  • Technical support specialists may provide assistance to the organizations computer users through phone, email, or in-person visits.
  • They often work under network and computer systems administrators, who handle more complex tasks.

Computer user support specialists typically do the following:

  • Pay attention to customers when they describe their computer problems Ask customers questions to properly diagnose the problem Walk customers through the recommended problem-solving steps
  • Set up or repair computer equipment and related devices
  • Train users to work with new computer hardware or software, such as printers, word-processing software, and email Assist users in installing software
  • Provide others in the organization with information about what gives customers the most trouble and about other concerns customers have
  • Computer user support specialists, also called help-desk technicians, usually provide technical help to non-IT computer users.
  • They respond to phone and email requests for help.
Job Requirements
  • A bachelors degree is required for some computer support specialist positions, but an associates degree or postsecondary classes may be enough for others.
  • Good knowledge with ERP systems
About this Company

Ameco Medical Industries is a medical group dealing in Catheters & Healthcare business since more than 12 years , and is being directed by physicians who had practiced medicine for quite a long time and who have got a high experience in the use of medical catheters.

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