Telecommunication Account Advisor

Teleperformance - Egypt - Downtow & Mohandessin, Cairo & Giza

Applicants for
80 open positions
Experience Needed:
0 to 3 years
Career Level:
Entry Level
Job Type:
Full Time Part Time
3,000 to 3,500 EGP per month
80 open positions
About the Job

Telecommunication Account Advisor:

  • Handle customer inquiries by phone and by email.
  • Listen carefully to customers complains.
  • Informs customers by explaining procedures; answering questions; providing information.
  • Maintains and improves quality results by adhering to standards and guidelines.
  • Provide Technical support for customers on minor GSM technical issues.
Job Requirements

Job Requirements:

Hiring Criteria:

  • English fluency.
  • Flexibility with rotational working hours and days off.
  • Girls flexibility with late shifts maximum till 02:00 AM in the morning.
  • Boys flexibility with late night and over night shifts.
  • Graduates & Undergraduate.
  • Committed for at least 6 months (No Military).
  • Ambitious to perform and grow.


  • Convenient monthly salary: 3500 EGP Gross (including 700 EGP subject to performance).
  • Medical and Social insurance.
  • Medical Insurance cap up to EGP 100,000 per year.
  • Extra overnight shift allowance added on the salary.
  • Guaranteed profit share by the end of each year (2 months’ Salary).
  • VPN Line/ Mobile Allowance.
  • Transportation for shifts ending starting from 11:00 PM
  • Door to door transportation for girls.
  • Meeting points transportation for guys.
  • Premium location (Downtown & Mohandessin).
  • Promising career path and advancement opportunities.
  • Opportunities for advancement and moving to Dubai branch.
About this Company

Teleperformance at a Glance:

Teleperformance Egypt Established in 2007, Teleperformance Egypt is the first multinational contact center company to open in Egypt performing all contact center services serving Egypt, Middle East and Africa, and Offshore markets... (More)

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