Oracle CX (Customer Experience) Consultant

Mission Consulting - Doha, Qatar

Applicants for
1 open position
Experience Needed:
More than 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Contract / Project
1 open position
About the Job
  • Ability to quickly adapt to and navigate multiple initiatives, understand problems and leverage their innate resourcefulness
  • Serve as the “go to” for CX Leads as a resource for solving problems
  • Perform secondary research, analysis, and develop insights to inform business decisions
  • Serve as a CX SME for business requirements and sprint reviews, requiring a general understanding of core business processes and infrastructure and a deep understanding of CX portfolio
  • Monitor and evaluate solutions to ensure alignment to outcomes (business and customer) and make recommendations for continuous improvement
  • Participate in and/or lead emerging CX projects, flexing between understanding and aligning to strategy and execution of tasks
  • Advocate for the customer and CX disciplines through collaboration with business partners to drive win/win outcomes
  • Partner with project teams (project managers, business analysts, business architects, etc.) to ensure mutual success
Job Requirements

This position is required for a Software Company located in Qatar. The project will be for 3 months (Extendable)

  • Bachelor’s degree in relevant area or equivalent work experience
  • 5+ years related work experience with demonstrated outcomes
  • Experience that demonstrates a relationship-orientation, resourcefulness, and agility
  • Previous CX experience
About this Company

Mission Consulting has been in the field since 2008 working closely with organizations on an international scale to drive infrastructure, process and policy to optimal levels to meet the highest business benchmarks to meet both national and international goals.

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