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Job Description
- Telesales representatives are sales people who use the telephone to reach potential or existing customers.
- Those who sell their companies' products to other organizations can be called inside sales representatives.
- Selling done through phone calls to an individual might be referred to as telemarketing.
Job Requirements
- Telesales representatives must have excellent communication skills, including a clear, confident speaking voice and a friendly rapport with customers.
- Excellent communication and phone skills, persuasiveness, patience, persistence,
- While they may work from a script, telesales reps must also have the ability to be flexible and creative in dealing with customers.
- They must represent the company in a positive light at all times; this calls for optimistic people who aren't easily upset and who naturally like working with others.
