Help Desk Representative

Femex Egypt - Sheraton, Cairo

Applicants for
1 open position
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
2,000 to 2,500 EGP per month
1 open position
About the Job
  • CCTV Specialist CCTV systems , anti-shoplifting systems.
  • Responsible for installing, maintaining and providing technical support to corporate users.
  • Ensures up-to-date knowledge in all existing and deployed Points of Sale.
  • Initiates systems/network troubleshooting and monitoring and ensures that defective components are replaced as needed.
  • Provides clients with information by designing methods to collect and retrieve data.
  • Organizes information by studying, analyzing, interpreting, and classifying data.
  • Maintains database by entering data.
  • Contributes to team effort by accomplishing related results as needed.
Job Requirements
  • Years of Experience: 0-2 years.
  • High level knowledge of PC hardware equipment and utilization (Cameras, printers, scanners, modems, network cards).
  • Age form 23 to 25.
  • Living place: near to location of head office.  
  • Advanced trouble-shooting skills with MS Office and standard applications (Virus Scanner, Adobe Suite) and different operating systems.
  • Excellent communication, administrative and documentation skills.
  • Strong work habits, dependability, punctuality, flexibility.
  • Ability to organize and manage multiple priorities.
  • Attention to detail and effective time management skills.
  • Excellent verbal and written communication skills.
  • Advanced knowledge of the Internet including applications and protocols as well standard network monitoring and analyzing tools.
About this Company

Femex For Import was established in 2009. It's is the official exclusive franchisee of Ermenegildo Zegna in Egypt operating a flagship store in Cairo and Bally operating a boutique in Cairo. In June 2013 Femex launched its first multi-brand store over 540 Sqm in Cairo most... (More)

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