Export & Customer Service Specialist

Ascom - Maadi, Cairo

Applicants for
1 open position
Experience Needed:
1 to 3 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Negotiable, Bonuses
1 open position
About the Job
  • Executing orders plan
  • Followup the plan execution with production department.
  • Followup on the monthly sales forecast execution.
  • Identify customer current and prospective needs and provide information about the company product.
  • Followup the receiving process till 100% order fulfillment.
  • Receive daily report from the warehouse to compare between ready and planed material.
  • Receive daily report from the production department to compare between produced and planned material.
  • Monthly followup on planned production due dates , organize the sales plan, send it to the production before month start to get expected production dates.
  • Followup requirement report to fulfill the export orders quarterly.
  • Fully responsible in managing the production & logistic planning and coordination to fulfill the monthly forecast with best possible way.
  • Fix any day to day forecast issues in case of any amendments.
  • Resolve customer complaints and answer customer questions regarding company product ,policies , procedures.
Job Requirements
  • University degree
  • From 1-3 years of experience 
  • Fluent in English
  • Excellent in Microsoft office. 

About this Company

We are a subsidiary of ASEC Company For Mining, a prominent leader in the Egyptian market in the domain of geology and mining for over 25 years.
ACCM started its production operations in 2009, with a vision of progressive successes in the field of industrial minerals... (More)

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