Royal Lab - Any, Egypt

Applicants for
1 open position
Experience Needed:
2 to 3 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
1 open position
About the Job
  • Perform data entry for all operational activities occurred on daily basis and maintaining an updated data base for customer service transactions.
  • Welcome customers and provide support and answers all inquiries concerning blood analysis tests prices, availability and timing as well as any general information.
  • Take customers' complaints and raise them to either his/her branch manager or and customer care Manager.
  • Receive receipts from customers and blood tests reports from his/her branch manager and issue an invoice for the customer after collecting the payment.
  • Responsible for the deposit of the money in the Bank every morning for the day before.
  • Ensure that customers are getting a satisfactory treatment and an efficient service during the daily customer service activities
  • Ensure to make a promotion to the customers and offer our new and existing services and tests.
  • Receive the request for the house visits from the call centre or the patient and arrange their schedule and entering the related data to the system.
  • Filing of important docs such as: (managerial decisions, license, contract of biohazard waste disposal company, license for waste reprocessing, Environmental record
Job Roles: Administration
Job Requirements
  • From 2 to 3 years of experience
  • Maximum age 32 years old