Customer Inquiry Trainee

DHL Express Egypt - Sheraton, Cairo

Applicants for
2 open positions
Experience Needed:
0 to 1 years
Career Level:
Entry Level
Job Type:
Full Time Part Time
2 open positions
About the Job
  • The Customer Inquiry is responsible for answering customer calls and inquiries ensure customers bookings are Sal as per network standards and provide a competent, courteous, efficient and proactive point of contact for customers both internal and external.
  • The agent is also responsible in helping to achieve revenue targets through effectively promoting and selling DHL’s products and value added services.
  • Record customer bookings.
  • Provide customers with accurate information on pricing, transit times, clearance delays, custom paperwork requirements, packing, accounting and sales queries.
  • Promote and sell DHL’s value-added services such as Insurance, Import Express and TDD.
Job Requirements
  • Fresh Graduates. 
  • Fluent English is a must.
  • Preferred Cairo residents.
  • Gender:Male/Female
  • Location: Cairo International Airport.
About this Company

DHL is present in over 220 countries and territories across the globe, making it the most international company in the world. With a workforce exceeding 315,000 employees, we provide solutions for an almost infinite number of logistics needs.

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