Job Details
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Job Description
- The Customer Inquiry is responsible for answering customer calls and inquiries ensure customers bookings are Sal as per network standards and provide a competent, courteous, efficient and proactive point of contact for customers both internal and external.
- The agent is also responsible in helping to achieve revenue targets through effectively promoting and selling DHL’s products and value added services.
- Record customer bookings.
- Provide customers with accurate information on pricing, transit times, clearance delays, custom paperwork requirements, packing, accounting and sales queries.
- Promote and sell DHL’s value-added services such as Insurance, Import Express and TDD.
Job Requirements
- Fresh Graduates.
- Fluent English is a must.
- Preferred Cairo residents.
- Gender:Male/Female
- Location: Cairo International Airport.
