Sales Engineer

• Technical sales engineers combine technical knowledge with sales skills to provide advice and support on a range of products.
• Clients are usually technical staff from non-retail organizations, such as factories, public utility providers, local authorities and hospitals.
• The emphasis of the work varies depending on the level of technical knowledge needed to sell a particular product or service.
• Technical sales engineers are a key point of contact for clients and provide both pre- and after-sales advice.
• They liaise regularly with other members of the sales team and colleagues from a range of departments, such as research, development, design, purchasing, production and quality, as well as senior company managers.

Typical Work Activities "Responsibilities":

• Searching for new clients who might benefit from company products or services and maximizing client potential in designated regions.
• Developing long-term relationships with clients through managing and interpreting their requirements.
• Persuading clients that a product or service best satisfies their needs in terms of quality, price and delivery.
• Negotiating tender and contract terms and conditions to meet both client and company needs.
• Calculating client quotations and administering client accounts.
• Providing pre-sales technical assistance and product education, and after-sales support services with technical team.
• Analyzing costs and sales.
• Preparing reports for direct manger.
• Meeting regular sales targets and coordinating sales projects.
• Supporting marketing activities by attending trade shows, conferences and other marketing events.
• Making technical presentations and demonstrating how a product meets client needs.
• Liaising with other members of the sales team and other technical experts.
• Helping in the design of custom-made products.