Retail Store Manager (Fashion)

Femex Egypt - Cairo, Egypt

Applicants for
1 open position
Experience Needed:
More than 3 years
Career Level:
Job Type:
Full Time
Negotiable, Commission
1 open position
About the Job


  • Responsible for the General Atmosphere (Store, Staff).
  • Manages daily operation checklist.
  • Manages meeting between shifts.
  • Motivates and communicates needed tasks and information’s to staff through between shifts meeting.
  • Responsible for receiving and checking inventory along with the monthly and weekly inventorying
  • Receives and checks inventory.
  • Inventorying weekly by quantity and assist in the monthly inventorying with the logistics department.
  • Responsible for the shortages of products and supplies.
  • Checks and maintains boutique’s purchases and send immediate email by the required maintenance.
  • Responsible for managing the communication between boutique and office.
  • Coach, counsel, recruit, train and discipline employee.
  • Evaluate on-the-job performance.
  • Organize and distribute staff schedules and shifts.
  • Conduct monthly appraisal.
  • Act as medium between brand managers and staff.
  • Make sure that the product knowledge is cascaded to all staff/ new joiners.
  • Assists and helps in recruitment process whether in interviews or headhunting.
  • Provides Customer service, product knowledge and operational skills trainings for stuff.
  • Responsible for reporting and managing the boutique’s schedule and vacations.
  • Responsible for following up with customers, ensure customer satisfaction.
  • Collects clients’ information and helps solve clients/staff problems.
  • Responsible for adhering to company Exchange, Refund and defect policies.


  • Responsible for following up with the monthly target.
  • Responsible for the staff motivating and training.
  • Responsible for reporting needed reports to brand manager.
  • Communicates through sending and receiving emails along with follows up when needed.


  • Responsible for Petty cash.


  • Sales analysis report
  • Support in target
  • Work on store displays with visual team
  • Control of returns and reversed.

Customer Services

  • Contact customers to solve problems
  • Handle customer questions, complaints, and issues
  • Push in selling

Public Relation

  • Monitor and know the competitors in the market.


  • Control shipment in and out.
  • Solves and handles transferred Items problems with brand managers.


  • Help staff achieve sales targets.
  • Achieve the monthly target
Job Requirements
  • Experience in Fashion Retail Field from 3 to 5 years minimum.
About this Company

Femex For Import was established in 2009. It's is the official exclusive franchisee of Ermenegildo Zegna in Egypt operating a flagship store in Cairo and Bally operating a boutique in Cairo. In June 2013 Femex launched its first multi-brand store over 540 Sqm in Cairo most... (More)

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