Candidate must be a resident of nearby areas (Nasr City, 5th settlement, Heliopolis, Mokattam, Maadi)
2 years+ experience working in a Windows/cisco/ network environment.
Ability to communicate technical information, both verbal and written, to a wide range of end-users.
A set of skills required (learning skills, Customer service orientation, Problem analysis, Problem-solving, Adaptability, Team interaction, Planning and organizing, Attention to detail, Stress tolerance)
Microsoft Active Directory maintenance and Exchange background is a plus
PC hardware, Printers, scanners, computer peripherals, Mobile devices (iOS, Android)
Client PC connectivity - Ethernet, TCP/IP and VPN, including physical connection (cables, switches, Wi-Fi access points, routers) and logical/ software.
Experience with backup products, antivirus desktop security products, and common support tools and applications.