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Job Description
Job Purpose Summary
The photography Team Leader provides direction to the photography team and ensure that work runs smoothly from one shift to another. He/she supports the Site Manager in managing the manpower and keeping track of their daily performance.
Key Responsibilities and Accountabilities
- Initiates guest interaction and offers the company’s services
- Computes and records the total of transactions
- Compiles and maintains non-monetary reports and records
- Assists the Site Manager in completing site operational requirements by scheduling and assigning Photo Service Associates in specific locations and following up on captures and sell through
- Works together with the Site Manager to maintain site staff quality by training, on the job evaluation, image quality assessment and guest service evaluations
- Follows and implements operational procedures in opening and closing the site
- Knows and understands how to train members of the team to become experts in the same field
- Achieves overall sales targets
- Is responsible for ensuring the site asset inventory is completed and in order
- Monitors and records the stock inventory for site
- Encourages reward and recognizes the great performance within the team
- Performs any other reasonable tasks as may be requested from time to time
Job Requirements
Desirable Skills and Qualifications
- At least 2 years experience in photography
- Proficient in cash handling
- An expert in camera settings and exposures in order to capture the guest experiences
- An expert in the 5 EPX and IMIX system
- An expert in initiating guest interaction and offer the company’s service
- Self-motivated and fast learner
- Flexible and adaptable
- Has a pleasing personality, and a positive outlook
- Previous experience in a customer facing role
- An extrovert who does not mind striking up conversations with complete strangers
- The ability to impart knowledge and create and train others within the organization
