Job Details
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Job Description
- Manage the daily operations of the COD & mail shot operations (receiving, sorting, dispatch & amp ) delivery process
- Develops operational strategies according to continuous monitoring of market dynamics.
- Sets objectives for the operations team and facilitates the achievement of these objectives in light of company goals.
- Continuously reviews and reports performance against plans.
- Identifies the operational metrics, develops the methods to track them and drives the operations to maximize the KPIs.
- Analyses data to assess performance and implement improvements.
- Performs risk assessment and change management.
- Manages the day to day operations, while empowering the operations team to take decisions.
- Oversees the support functions such as administration.
Working Conditions:
- Morning Shift
Job Requirements
Job Requirements:
- Must have worked in a Courier Services Company
- Good English Language
- Years of experience: 5-6 years experience of which 3 years as a Team Leader
- Brilliant communication and interpersonal skills, for dealing with many types of people at all levels.
- Strong leadership skills, including effective time management, prioritizing and delegation.
- Knowledge and experience in organizational effectiveness and operations management.
- Knowledge of business and management principles and practices preferred.
- Advanced MS Excel skills.
