Logistics Customer Service Agent

Samaya Electronics Egypt LTD - Nasr City, Cairo

Applicants for
1 open position
Experience Needed:
3 to 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
1 open position
About the Job
  • Assisting the Management Team and provide support as necessary.
  • Manage and leads the subordinates reporting to him/her to achieve targets and objectives set by the Company.
  • Set targets and objectives to subordinates and monitor and evaluate the respective levels of performance.
  • Handle and delegate administrative tasks required by this post
  • Induction training of new staff on sales & customer service.
  • Generate weekly sales reports / short shipments and delivery performance & track metrics.
  • Dispute freight and quantity discrepancy debit notes with customers
  • Support finance with various tasks such as system & price updates for all products
  • Issuing credit notes in connection with all customer returns.
  • Make sure that all shipments leave on time.
  • Work within Environmental and Health & Safety requirements procedures.
  • Work within the Quality Management System requirements and procedures including Certification and Customer requirements.
Job Requirements
  • Preferably in possession of a business / commerce diploma or degree
  • 3 years work experience in Sales & customer service or similar field,
  • A record of accomplishments in Middle Management would be considered an asset
  • Oral and written skills, strong interpersonal skills and superior organizational abilities.
  • Ability to take initiative, to maintain confidentiality, to meet deadlines, and to work in a team environment is essential.
  • Flexibly and multitasking.
  • Methodical approach, enthusiastic with an emphasis on accuracy and quality of work.
  • Goal Oriented Self Starter.
  • Excellent Communication and leadership skills
  • Qualified in professional use of micro soft tools
  • Experience with MRP systems
  • Excellent fluency in English spoken and written is a must
  • Preferred but not essential – Italian, French, German
About this Company

Methode Electronics is a leading developer of custom-engineered and application-specific products and solutions utilizing the latest technologies. From biometric identification utilizing the unique characteristics of human skin structure; to magnetic signature sensing of... (More)

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