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Job Description
- Follow up on the employees tasks and performance (calls details – sales reports – SLA- quality)
- Making sure of the information delivered to the customer
- Following up and supporting the team members
- Produce different report
- Communicates sales target to the team members
- Answers team member questions and helps with their problems
Job Requirements
- MALES ONLY
- Maximum age :35
- Excellent command of English language (spoken and written).
- Very good communication skills.
- 2-3 years Experience as a team leader in a call center is a MUST.
- Experience in the tourism field is a plus.
- Flexibility with rotational shifts (24/7)
- Strong sales focus.
- Able to work under pressure.
- Strong computer skills.
- Negotiation skills.
- Attention to details.
- Leadership skills
