Technical Support Specialist

Arwa Software - Fifth Settlement, Cairo

Applicants for
3 open positions
Experience Needed:
2 to 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
2,000 to 4,000 EGP per month, Commission & Bonus
3 open positions
About the Job
  • Installing and configuring computer hardware, software, systems, networks, printers and scanners
  • Planning and undertaking scheduled maintenance upgrades
  • Talking to clients and computer users to determine the nature of problems
    Responding to breakdowns
  • Investigating, diagnosing and solving computer software and hardware faults
  • Repairing equipment and replacing parts
  • Supervising junior engineering and technical staff
  • Agreeing timescales
  • Obtaining replacement or specialist components, fixtures or fittings
  • Checking computer equipment for electrical safety
  • Maintaining records of software licenses
  • Managing stocks of equipment, consumables and other supplies.
Job Requirements

Qualifications and training required

A degree is not always necessary, though graduates (particularly those with relevant qualifications) may be preferred. The computing world evolves very quickly and new technologies are always being developed so it is more important that candidates keep IT knowledge up to date. Prior work experience gained in any position involving contact with customers or the general public may be advantageous.