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Call Center Agent ( Travel Consultant )

Almosafer
Giza, Egypt
Posted 8 years ago
173Applicants for40 open positions
  • 147Viewed
  • 7In Consideration
  • 91Not Selected
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Job Details

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Job Description

  • Provide literature and information to clients concerning local, interstate and international tours, travel routes, accommodation, local customs, fares, and travel regulations.
  • Discuss client requirements and advise on suitable options.
  • Plan, prepare and cost itineraries (travel plans) for clients.
  • Make travel, accommodation and related bookings.
  • Confirm bookings and notify clients of luggage limits and insurance, medical, passport, visa and currency requirements.
  • Issue flight tickets for travel, accommodation vouchers and all relevant documentation.
  • Collect payments and maintain records of transactions
  • Assist with changes to travel arrangements and bookings where required.
  • Handling the packages for flight tickets and hotels.

Job Requirements

  • Males only
  • Excellent command of English language (spoken and written)
  • Very good communication skills
  • Experience in the call center field
  • Experience in the tourism field is a plus
  • Strong sales focus.
  • Able to work under pressure
  • Strong computer and written skills
  • Negotiation skills
  • Attention to details

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