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Administration Executive

Blend Furniture
Nasr City, Cairo
Posted 8 years ago
97Applicants for1 open position
  • 36Viewed
  • 11In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Receive and document daily mails and emails (inbox, outbox) and record in relevant records
  • Manage, organize, and document all internal memos between departments
  • Copy, document, and distribute all managerial notices, decisions, and orders, on all respective departments and personnel as soon as its issued
  • General archive management of the company, and develop an indexing system, allowing easy filing and documentation, and speed of handling and preserving them from damage
  • Welcoming visitors, and organizing managerial appointments, and meetings
  • Organize and manage, all the electronic communications, that include faxes, telephones, and emails
  • Follow up purchase orders and delivery orders, and to assure that the company is meeting all the promised deadlines and schedules
  • Investigate and follow up customer complaints and feedback, and help the management by informing with the problem, and with suggestion of a suitable action plan for each case
  • Process Delivery orders and arrange between customers and warehouse manager, Sales, delivery, and installation teams
  • Contact customers after delivery to assess the installation process and the quality of service provided
  • Analyze customer feedback forms, complains and special orders and present analyzed data to upper management
  • Report to upper management regarding repair requests recontact customers with the required response and action plan within the assigned time frame

Job Requirements

  • Presentable 
  • Good command in English and Arabic (written and spoken)
  • Good knowledge in Microsoft office (Excel, PowerPoint, word, outlook)
  • Experience in related field is a plus
  • Previous experience in Administration is required (2-3 years)
  • Flexibility in attending exhibitions and trade

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