Job Details
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Job Description
You still have the opportunity for a real promising career in a multinational company… Sutherland is committed to the professional development of each person as they progress through their career at Sutherland.
English Customer Service Representatives are needed for a well-known UAE Account in Sutherland Global Services Company.
The purpose of this position is to answer customer calls; provide first-level trouble-shooting (if a customer complaint) and/or provide information and guidance (if a general customer inquiry) in order to resolve customer issues/inquiries.
Offered Package & Working Conditions:
- Attractive Packages.
- Additional Benefits (Social Insurance – Private Medical Insurance Coverage – Transportation (Door to Door).
- Professional training under the supervision of certified trainers.
- 9 working hours including 1 hour Break.
- 2 Days off per week.
Job Requirements
- University Graduate is a must.
- Very Good Command of English Language.
- 0-2 years of experience (Fresh Graduates are also welcomed to apply).
- Gender: M/F.
- Alexandria resident is a must.
- Computer Literacy.
- Good communication, problem solving & interpersonal skills.
Applicants must mention job code (ECS-W) in their e-mail subject, and otherwise e-mail will not be considered. Only those who pass the 1st screening shall be contacted.
