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Job Description
Responsibilities:
- Handle VOIP Systems which depend on Elastix, Cisco Unified Communication , Avaya, Polocom, Grandstream...etc
- Configure IP telephony system , PBX ,SIP Tranks and Audio Codecs
- Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
- Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
- Monitor performance and ensure system availability and reliability
- Monitor system resource utilization, trending, and capacity planning
- Provide Level-2/3 support and troubleshooting to resolve issues
- Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
- Liaise with vendors and other IT personnel for problem resolution
Job Requirements
- Proven hands-on network engineering experience
- CCNA is a must and CCNP preferable
- Deep understanding of networking protocols (e.g., TCP, UDP, HTTP, FTP...)
- Solid understanding of the OSI or TCP/IP model
- Hands-on experience with monitoring, network diagnostic and network analytics tools
- University degree in Computer Science or a related subject
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