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Customer Service Agent - Multinational Bank

Pillars
6th of October, Giza
Posted 8 years ago
330Applicants for40 open positions
  • 330Viewed
  • 135In Consideration
  • 97Not Selected
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Job Details

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Job Description

Our client a Leading Multinational Bank

Job Duties:

  • To continuously provide high quality processing service to achieve maximum customer satisfaction within the specified Service Level Agreements.
  • Responsible for relationship building and resolving customer queries and problems in a professional manner.
  • Take ownership and initiative to complete necessary research and customer follow-up or direct the customer to the appropriate department for resolution.
Important Note: Candidates should have the flexibility t work shifts 24/7

Job Requirements

  • 0-2 Years of Experience.
  • University Graduate in any discipline.
  • Excellent command of written and spoken English.
  • Ability to understand and interpret numeric data.
  • Good conversational skills to hold the attention of the customer on the telephone.
  • Good Computer Knowledge
  • Ability to write business letters and reports.
  • Flexibility to work shifts 24/7.

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