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Job Description
- Contribute to short and long-term organizational planning and strategy as a member of the management team.
- Plans, organizes and controls all activities in Training Centre and coordinates work of training assistant, learning assistant and reception desk, in order to provide the best possible service to clients.
- Prepares and implements department’s operational plan, maintains departmental record and filing systems and approves scheduling of courses.
- Oversees the daily operations of all Operations Department functions.
- Provides supervision, guidance, coaching, recognition, motivation and training to department assist in the development and adherence of the Operation department
- Monitors client expectations and insures effective communications to operations employees.
- Identifies performance and expectation gaps and facilitates resolution. Communicating and coordinating with internal departments.
Job Requirements
- Bachelor of related background education.
- Fluent/ Excellent English Language
- Previous experience in Training Institutions is a MUST.
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