Receptionist & Customer Service Agent
Aptec -
Obour City, CairoPosted 8 years ago134Applicants for1 open position
- 17Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
Job Title: Reciptionest & Customer Agent
Department: Service Center
Direct reports: Service Center Manager
- Meeting and welcoming clients
- Receive and deliver the customer’s devices
- answering the phone and directing calls.
- Responsible for payment of local purchasing.
- Arranging hotel booking and transportation for Aptec visitors.
- Arrange the financial requires for service center division
Job Requirements
KEY COMPETENCIES:
- It should meet INGRAM Micro leadership competencies:
- Change Agent
- Collaboration and influence
- Result oriented
- Strategic and global mindset
- Judgement and decision making
- Team Leadership
- Customer Mindset top of mind
Qualification & Experience:
Graduate with 3-4 years’ experience (2 years relevant experience is a must)
Essential-
- Excellent written and communication skills
- Basics grounding of the technical nature of IT products
- Good analytical skills
- Excellent PC skills including Excel and PowerPoint
- Self-starter, self-motivated and a team player
- Attention to details, good selling on the telephone and time management skills,
- Good planning and self-organizing skills
- Customer orientated, approachable.
