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Job Description
- To continuously provide high quality processing service to achieve maximum customer satisfaction within the specified Service Level Agreements.
- Responsible for relationship building and resolving customer queries and problems in a professional manner.
- Take ownership and initiative to complete necessary research and customer follow-up or direct the customer to the appropriate department for resolution.
Job Requirements
- Rotation Shifts for Males
- Excellent command of English is required
- 0-2 Years of Experience.
- University Graduate in any discipline.
- Good conversational skills to hold the attention of the customer on the telephone.
- Good Computer Knowledge
- Ability to write business letters and reports.
- For Males : Flexibility to work shifts 24/7.
