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Job Description
Showroom Manager Duties and Responsibilities:
- In charge of entire store and the employees that work within, the general operations of a store, making sure it runs smoothly, cleanly and meets any budget or sales goals.
- Plan and promote the daily schedule of employees and the business
- Interview, hire, coordinate and discipline employees
- Make sure the store is stocked, clean and in proper working order
- Create and maintain budgets, and coordinate with and report to senior management in the company
- Leadership Skills: You will have to keep your employees motivated, resolve conflicts and make hard decisions for your employees
- Time Management: You will be working with employees, customers and management. You might have to create schedules, order supplies and write reports. Time management is essential to make sure everything gets done
- Math and Budgeting: Store managers are expected to keep and maintain a budget in almost every field. You will need to be confident in using math skills to make sure you know where your company's money is going
- Analytical Skills: You will be in charge of hiring new employees, and being a good judge of character will help ensure that you hire the right people to maintain an efficient and motivated team. You will also need analytical skills to be able to solve problems that may come up during a typical work day
- Decision-Making Skills: The buck stops with you. Whether it is dealing with employees, customers, management or vendors, you will have to make decisions that affect the company. Having the ability to make hard and fast decisions is crucial to your success
- Speaking and Writing: Store managers do a lot of communicating. This might be one-on-one to a customer, in front of a group of employees, or in a meeting with management. You might be called upon to write reports, recommendations, or reasons for termination. Great verbal communications and writing skills will help you in any of these scenarios
- Customer Service Skills: Customers are going to ask to speak to the manager. How you interact with customers is crucial for repeat business, employee morale and the health of your company. Great customer service skills will help you solve issues before they become problems, and help create customer loyalty
Job Requirements
Skills and Specifications:
- Great Leadership skills
- He must have excellent communication skills and must be driven to succeed
- He must pay attention to details
- Solid problem-solving and business acumen skills
- Ability to deal with a wide variety of people in a positive manner; excellent customer service skills
- Basic computer skills and cash register operation experience
- Proven ability to motivate others to build a customer-focused team
- Strong interpersonal, communication and diplomacy skills; a great listener
- Professional, driven, positive, resilient, and achievement-focused