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Job Description
- Greet guests & members.
- Maintain membership sales and retention programs to meet or exceed membership financial goals.
- Perform Membership sale closing procedures including application & contract.
- Handle membership payments and complaints.
- Handle incoming calls.
- Perform facility tour procedures for prospects and completes prospect interest/needs assessment.
- Keep all equipment straight and check out when needed.
- Keep supplies stocked at all times.
- Provide management with daily reports.
- Undefined work assigned by supervisor.
Job Requirements
- Bachelor Degree or equivalent.
- Customer Service Experience Preferred.
- Ability to work on Night shifts (3 Evening days from 3 pm to 11 pm).
- Maintain a high level of customer service.
- Must have a friendly, outgoing personality and enjoy social interaction.
- Must be a patient, courteous listener, able to show empathy.
- Must have a cooperative, positive with an optimistic attitude.
- Basic math skills.
- Cash Register Experience Required.
- Must follow instructions precisely.
- Ability to work under pressure.
- Ability to multitask.
- Enjoy working with people.
- Solve problems.
