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Technical Support Specialist

CompuCare Egypt
Cairo, Egypt
Posted 9 years ago
79Applicants for2 open positions
  • 60Viewed
  • 24In Consideration
  • 13Not Selected
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Job Details

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Job Description

  • Support CompuCare clients,
  • Maintain Servers,
  • Install Microsoft Servers products (SQL, Exchange, and ISA),
  • Building new networks and Monitor Network traffic
  • Providing Day to Day support for Our Customers HQ and  branches
  • Providing the needed maintenance tasks for software and hardware
  • Maintain and administer computer networks and related computing environments
  • Install and configure computer hardware operating systems and applications
  • Monitor and maintain computer systems and networks
  • Monitor and maintain network devices including switches, routers and firewalls
  • Troubleshoot system and network problems as well as diagnose and solve hardware/software faults
  • Set up new users' accounts and profiles and deal with password issues
  • Assist in the roll-out of new applications
  • Perform scheduled maintenance upgrades and Backup's
  • Perform other related duties as assigned

Job Requirements

  • MS Windows server2003/2008/2012 operating system.
  • MS SQL database server and SQL server replication.
  • MS ISA 2000/2004./2006 and TMG
  • Active Directory.
  • Citrix remote access.
  • Share point Portal Server.
  • Good Knowledge of DELL/IBM/HP Servers.
  • Network troubleshooting.
  • nGood knowledge of Leased lines/ADSL/SDSL/VPN connections.
  • Setup and configure routers.
  • Build Cluster. -MS Exchange 2000/2003 mail server.
  • Required professional experience (At least 2 years) Using the Certification of MCSE windows 2010 or windows 2010 Certified (Exchange and ISA should be included)
  • Hands on experience creating Infrastructure Roles (DNS - DHCP - IIS)
  • UTM /Fiewall experienced
  • IOS Administration

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