Properties Customer Experience Service Executive
CELESTE -
Nasr City, CairoPosted 9 years ago61Applicants for1 open position
- 55Viewed
- 0In Consideration
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Job Details
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Job Description
- Assuring SLA (Service Level Agreement) is met.
- Ambassador to The Customer in favor to prevent problems and extend satisfaction.
- Minimize risk and maximize opportunities by securing customer satisfaction.
Job Summary:
- At least 3 years of Sales experience within medium to large Real Estate / Properties companies. Working for an international Real Estate company is an advantage.
- At least 2 years of experience in Real Estate/ Property Management Customer Service/ Support. He or She must have achieved high Customer Service levels/ satisfaction within the local or external markets.
The following is a must to have:
- Possesses understanding of contemporary Customer Experience/ Satisfaction.
- Professional Problem Solving/ Conflict Resolution techniques.
- Knowledge of selling different types of property as an investment.
- Ability to achieve CS KPI.
- Team working and working under extreme pressure.
Job Requirements
Age:24 To: 35
Gender: Any
Nationality: Any
Residence Location: Egypt
Career Level: Junior
Experience: Min: 3 Max: 5
Language1: Arabic - Native / Mother Tongue
Language2: English- Very Good
Degree Level: Bachelor Degree (Science/Arts)
Department: Any
Skills/Requirements:
- Knowledge of Customer Experience Building Techniques.
- Effective negotiation and solution-finding skills.
- Advanced studies in Customer Support/ Service are required.
- Vast knowledge about Housing, Real Estate is an advantage.
- High problem solving, conflict resolution, team motivation skills and techniques are compulsory.
Own Car: Not determined
Own License: Not determined
